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FAQs & Accessibility


To ensure your experience is unique and special, we operate by appointment only. Our bridal consultation fee is £30, which is transferable to another appointment if you need to rearrange with 72 hours notice, or redeemable against dress purchase on the first visit. Note, Consultation fees are non-refundable if you cancel your appointment. Appointments last around 1.5-2 hours. 

We open Wednesday, Thursday & Friday 9.30am - 3pm. Saturday 9am - 6pm.   Please book in advance via email or phone. Saturdays are generally our busiest day, but it is worth checking if you need a last minute appointment. 01226 446724


The boutique can accommodate up to three guests during your visit. Much as we love them, children don't enjoy bridal boutiques, and are a distraction for the bride and our team. For this reason we do not allow children under 10 to visit the boutique, to ensure you enjoy your visit and our team can concentrate on making sure you have a fabulous time. 


Free parking, including lots of Blue Badge spaces, is available on our Heritage Site.

We have full lift access to the boutique.  If using the lift, please arrive at the Tweed & Groom entrance, and use the doorbell if required.

Extra large fitting room, with space for PAs and benches. Every area of the boutique is accessible by wheelchair. We have a large bathroom, with lowered sink and turning space for a wheelchair. A new accessible bathroom with ceiling hoist is also due to open soon on our heritage site. 

Please do contact us in advance of your visit to request any further detail on accessibility. 

BIG NEWS...The exceptional Mariana Hardwick collection is arriving at The Yard late Summer 2024 x Booking now.